Australia Post Mailstats
"DBAInc have been excellent to work with. They are very easy to deal with and are technically very capable in what they do. I really trust them and use them strategically on many projects."
The Australia Post Mailstats application provides detailed statistics on all letter processing at a centralised mail centre.
Solution/Services
A DBAInc project team worked on supporting and developing the Mailstats environment to initially provide a number of enhancements to the application to be able to deliver a consistent suite of reports domestically and nationally. DBAInc was asked to take the lead vendor management role to introduce Business Objects into the application.
DBAInc was instrumental from a technical due diligence point of view in tool assessment, and then became responsible for providing SME/support throughout the development phase to implement the toolset. It involved quite a significant number of initiatives to centralise the system (to Linux from Tru264)
DBAInc was also involved in productionising and supporting the ETL to transform and centralise data and reporting against a single data store at Head Office, rather than the local branches producing their own version of reports.
Outcomes & Benefits
DBAInc consultants were involved in transforming the application from a localised and largely uncontrolled application that provided ad-hoc, local access to statistical data, into a monitored and centrally controlled application providing a consistent suite of reports for both local mail centre management as well as giving a centralised and national view on mail processing progress and status.
The project is viewed by Management as being highly successful. DBAInc consultants continue to support the product suite.
Technology
Oracle 10, Web Logics, Business Objects |
